Warranty Duration:
Our wall clocks come with a 1-year warranty from the date of purchase.

Replacement within 30 Days:
If your wall clock stops working due to a manufacturing defect within 30 days of purchase, we will replace it with a brand-new clock at no additional cost.

Warranty Claims (30 Days to 1 Year):
For claims made after the initial 30 days but within the 1-year warranty period, we will assist by sending the necessary replacement parts to resolve any manufacturing defects or malfunctions that occur under normal usage.

Warranty Exclusions:
Please note that the following are not covered by the warranty:

• Wooden Polish: Any issues related to the polish or natural changes in the wood’s appearance over time.
• Glass: Breakage or damage to the glass component.
• Physical Damage: Damage caused by mishandling, improper installation, accidents, misuse, neglect, or other forms of physical damage.

Warranty Claim Process:
To initiate a warranty claim, follow these steps:

1. Contact Customer Support via phone or email with the following information:

   • Proof of purchase (receipt or order number)
   • A detailed description of the issue
   • Clear photos or videos of the issue (if possible)

2. Our customer support team will evaluate your claim and guide you through the next steps. If necessary, we will send replacement parts.

3. For a full replacement within the first 30 days, we will arrange for a new clock to be sent to you.

Terms and Conditions:

• The warranty is non-transferable and only applies to the original purchaser.
• The warranty is valid only for clocks purchased from authorized retailers or our official website.
• Unauthorized modifications or repairs will void the warranty.
• The warranty claim policy may change at our discretion.

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Vintage Fan Warranty:

Warranty Duration:
Our vintage fans are covered by a 3-month warranty from the date of purchase.

Coverage and Exclusions:

• Covered by Warranty: Manufacturing defects in the fan’s components and functionality.
• Not Covered by Warranty:
  • Motor: The motor is not covered.
  • Polished Parts: Scratches or changes in the appearance of polished parts.
  • Wires: Damages to the fan’s wire or electrical components.
  • Tripod: Issues with the tripod or its components.
  • Wood Polish: Changes in the appearance of the wood polish or natural variations in the wood.

Warranty Claim Process:
To initiate a warranty claim, follow these steps:

1. Contact Customer Support via phone or email with the following information:
   • Proof of purchase (receipt or order number)
   • A detailed description of the issue
   • Clear photos or videos of the issue (if possible)
2. Our customer support team will assess your claim and guide you through the next steps. If necessary, we will send the required replacement parts.

Terms and Conditions:

• The warranty is non-transferable and only applies to the original purchaser.
• The warranty is valid only for fans purchased from authorized retailers or our official website.
• Unauthorized modifications or repairs will void the warranty.
• The warranty claim policy may change at our discretion.

We are committed to providing excellent customer service. If you have any further questions or need assistance with a warranty claim, feel free to reach out to our customer support team.

Thank you for choosing our fan, and we appreciate your understanding of the warranty policy.